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Integrations Hub for Jira allows custom variables that can be used when generating an integration request. Under the hood, we're using JSONPath and Mustache to extract and substitute variables for integration request.

It's currently possible to substitute the following:

  • Request URL
  • Request headers
  • Request body
  • Request Authorization

General usage

Variables are accessed by using the curly braces notation of Mustache. 

{{variable_name}} or for an object, the dot notated getter name without the "get".

Example: {{}} . For the value of the getName() of the my_object variable

Value variables (Primitives/Strings ie.)

{{variable}} - Substitutes the variable value


{{}} - Substitutes the object_name getUser().getName() value


Iterate through lists using the following Mustache pattern:


See Manage Arrays for further info

Formatting dates

Date objects can be formatted by using the following syntax. {{#date}}{{#format}}java_date_format_pattern{{/format}}{{/date}}


{{#issue.updated}} {{#format}} yyyy-MM-dd {{/format}} {{/issue.updated}} - Will format issue updated date. (since v.3.8.0)

Quick Formats (since v 4.4.0)

{{now.yearMonthDay}} = YYYY-MM-DD

{{now.monthDayYear}} = MM/DD/YYYY

{{now.monthDayYear2}} = MM/DD/YY

{{now.dayMonthYear}} = DD-MM-YYYY

Default variables

Default variables that are available for every RINT integration request are:

{{issue}}The issue that triggered the request. (or was in context of the scheduled job). Note: Scheduled RINT integrations will only have an issue if an issue context scope has been defined.

Current date/time 


The Jira instance base url (since v1.0.1) 

Upper case on "U" in baseUrl


Get all comments for the issue

Usage: {{#comments.all}} {{body}} {{/comments.all}} = Iterate all comments, print its body

Note: add more attributes or change {{ body }} to any other comment attribut, see Jira JavaDoc


Get the latest comment object for an issue. 

Usage: {{comments.latest.body}} = Latest comment body 

{{comments.latest.authorApplicationUser.displayName}} = Latest comment author name


Get custom field name.

example; {{customfield_10003}} is a field called "Multi User Picker"

When using  {{customfield_10003}} in the URL or Body it will resolve to Multi User Picker.

To get the value of the custom field use the {{issue.customfield_10003}}

{{currentUser}}Returns the current user as a ApplicationUser object

Defining custom variables from a response

You may define any number of variables from the response of the parent RINT integration that will be available for usage within the child's variable scope. 

Define custom variables by defining them in the variables section of the child action.

Set the variable name followed by the JSONPath expression.

See JSONPath for tutorials examples on how to define your JSON path for your use case

Automatic response variables

By choosing "Auto populate response variables" the child action will automatically parse the response JSON and add top-level variables to the variable scope. 

Example JSON response from parent action:

      "gender": "male",
      "name": {
        "title": "mr",
        "first": "sal",
        "last": "van ballegooij"
      "location": {
        "street": "1978 predikherenstraat",
        "city": "oldenzaal",
        "state": "groningen",
        "postcode": 32432,
        "coordinates": {
          "latitude": "46.8524",
          "longitude": "-179.9888"
        "timezone": {
          "offset": "+5:00",
          "description": "Ekaterinburg, Islamabad, Karachi, Tashkent"

Will result in the following variables being available:

{{gender}} - The String "male" in this case

{{name}} - An object, use "." notation to drill down. Ie. {{name.title}} for "mr"

{{location}} - An object, use "." notation to drill down. Ie. {{location.coordinates.latitude}} for "46.8524"

Issue object

You may access the issue object by using the  {{issue}} variable notation followed by the getter that you would like to retrieve. 

{{issue.summary }}returns the issue summary
{{issue.key}}returns the issue key
{{issue.type }}returns issue type
{{issue.assignee }}returns the assignee. Chain the notation with {{}} for the assignee name.
{{issue.reporter }}returns the reporter
{{issue.watchers }}returns a list of watchers such as: ["user1","user2"]
{{issue.affectsversion }}returns the affects version
{{issue.fixversion }}returns the fix version
{{issue.components }}returns the components
{{issue.labels }}returns the labels
{{issue.resolution }}returns the resolution
{{issue.attachments }}returns the attachment
{{issue.comments }}returns the comments. See working with collections on how to iterate this
{{issue.worklog }}returns the worklog
{{issue.votes }}returns the issue votes
{{issue.due }}returns the issue due date
{{issue.description }}returns issue description
{{issue.priority }}returns the priority of the issue
{{issue.created }}returns the created date of the issue
{{issue.updated }}returns the updated date of the issue
{{issue.status }}returns the status of the issue
{{issue.customfield_xxxxx}}returns the value of the custom field. example {{issue.customfield_10100}}

Using variables

Use the variable in an URL

Template URL: https://my_jira_instance_url/rest/api/2/issue/{{issue.key}}/comment

If operated on an issue with the key "QWERY-123" this will be evaluated as


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