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Using chained REST integration actions is a powerful way of creating complex integrations with ease. A chained action will operate on the same issue(s) as the parent action. The chained, child action, will have the possibility to use the response from the parent action as variables. 


  • Create a parent action that triggers on newly created issues for a Jira Service Desk project and does something, I.e. creates a new confluence page using fields from the newly created Jira issue.
  • Create a child action that comments back to the issue using the response from the previous action to provide a link in the comment to the newly created Confluence page. 
  • I.e create another child action that changes the status of the issue. 
  • And so on...

The general flow of an integration

Creating child actions

Create a chained action by clicking the "Create" button. Choose another action as the "Parent" to create this action as a child action.

Set up the child action as by the User Guide

Defining variables from parent action response

Customize variables from the parent response by mapping a variable name to a JSONPath expression. All variables mapped from response will be available in the variable context scope and can be used using the mustache template.

Example response from the parent: 
JSON sample
  "firstName": "John",
  "lastName" : "doe",
  "age"      : 26,
  "address"  : {
    "streetAddress": "naist street",
    "city"         : "Nara",
    "postalCode"   : "630-0192"


"first" JSONPath expression "$.firstName"

"last" JSONPath expression "$.lastName"

"address" JSONPath expression "$.firstName"

Using the mappings

Ie. posting a comment on the issue in the scope

POST URL: your_jira_instance_base_url/rest/api/2/issue/{{issue.key}}/comment


Content-Type - application/json


Basic auth, your Jira user username/pwd


   "body": "{{first}} {{last}} from {{}} says hi!"


A comment: "John doe from Nara says hi!" posted to the issue. 

Read more in the Variables - Usage and the Scenario Examples

Happy rinting!

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